Suddenlink Communications at 4402 Williams Drive #125, Georgetown

About Suddenlink Communications: Contact information, opening hours, reviews, etc.

Establishment  

Working hours

Monday 08:00am — 06:00pm
Tuesday 08:00am — 06:00pm
Wednesday 09:00am — 06:00pm
Thursday: 08:00am — 06:00pm
Friday 08:00am — 06:00pm

Contacts

Address:
4402 Williams Drive #125, Georgetown, Texas 78628

Phone:
+1 888-822-5151

Web site:
suddenlink.com

Categories:
Establishment  

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Reviews

  • Aaron Flint
    Jan 13, 2018
    ★ ☆ ☆ ☆ ☆
    Horrible, horrible staff and customer service. Was yelled at because my wife's name was on the account, but since she had cancelled the service they decided to lie to me, her husband, that I couldn't return the equipment. Promptly called customer service on the phone and they told me once again, anyone can return the equipment when cancelling as long as they know the account number which I did. I mean I get it when trying to get service, but they knew damn well I wasn't I was just returning equipment and I stated that upfront and didn't lie about why I was there in the 1st place. Thankfully another employee knew the actual right policies and took my equipment back. Usually it's the phone people giving you issues but we had it the other way around this time. Horrible. Please shut down the entire store and have the employees all retrained except the 1 who knew what she was doing. Maybe get her to train them.
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